TOURISM INDUSTRY BY SREEJITH R R

TOURISM INDUSTRY



AN ASSIGNMENT ON TOURISM INDUSTRY






SUBMITTED BY,
SREEJITH R.R
1ST YEAR MBA
ICM
TRIVANDRUM









Tourism industry

Tourism is travel for recreational, leisure or business purposes. The World Tourism Organization defines tourists as people who "travel to and stay in places outside their usual environment for more than twenty-four (24) hours and not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited". Tourism has become a popular global leisure activity. In 2007, there were over 903 million international tourist arrivals, with a growth of 6.6% as compared to 2006. International tourist receipts were USD 856 billion in 2007.
Despite the recent global recession, international tourist arrivals during the first four months of 2008 followed a similar growth trend than the same period in 2007, However, as a result of the economic crisis of 2008, international travel demand suffered a strong slowdown beginning in June 2008, with growth in international tourism arrivals worldwide falling to 2% during the boreal summer months, while growth from January to April 2008 had reached an average 5.7% compared to its 2007 level. Growth from 2006 to 2007 was only 3.7%, as total international tourism arrivals from January to August were 641 million tourists, up from 618 million in the same period in 2007.
Tourism is vital for many countries, such as the U.A.E, Egypt, Greece and Thailand, and many island nations, such as The Bahamas, Fiji, Maldives and the Seychelles, due to the large intake of money for businesses with their goods and services and the opportunity for employment in the service industries associated with tourism. These service industries include transportation services, such as airlines, cruise ships and taxis, hospitality services, such as accommodations, including hotels and resorts, and entertainment venues, such as amusement parks, casinos, shopping malls, various music venues and the theatre.

Definition for tourism
Hunziker and Krapf, in 1941, defined tourism as people who travel "the sum of the phenomena and relationships arising from the travel and stay of non-residents, insofar as they do not lead to permanent residence and are not connected with any earning activity." In 1976, the Tourism Society of England's definition was: "Tourism is the temporary, short-term movement of people to destination outside the places where they normally live and work and their activities during the stay at each destination. It includes movements for all purposes." In 1981, the International Association of Scientific Experts in Tourism defined tourism in terms of particular activities selected by choice and undertaken outside the home.
The United Nations classified three forms of tourism in 1994, in its "Recommendations on Tourism Statistics: Domestic tourism", which involves residents of the given country traveling only within this country; Inbound tourism, involving non-residents traveling in the given country; and Outbound tourism, involving residents traveling in another country, The UN also derived different categories of tourism by combining the three basic forms of tourism: Internal tourism, which comprises domestic tourism and inbound tourism; National tourism, which comprises domestic tourism and outbound tourism; and International tourism, which consists of inbound tourism and outbound tourism. Intrabound tourism is a term coined by the Korea Tourism Organization and widely accepted in Korea; Intrabound tourism differs from domestic tourism in that the former encompasses policymaking and implementation of national tourism policies.
Recently, the tourism industry has shifted from the promotion of inbound tourism to the promotion of intrabound tourism, because many countries are experiencing tough competition for inbound tourists. Some national policymakers have shifted their priority to the promotion of intrabound tourism to contribute to the local economy. Examples of such campaigns include: "See America" in Singapore" in Singapore; "100% Pure New Zealand" in New Zealand; Croatia - "The Mediterranean As It Once Was"; "Amazing Thailand" in Thailand; "Incredible India" in India; and "The Hidden Charm" in Vietnam.
World tourism statistics and rankings (key players)
Most visited countries
The World Tourism Organization reports the following ten countries as the most visited in 2007 by number of international travelers. When compared to 2006, Ukraine entered the top ten list, surpassing Russia, Austria and Mexico. Most of the top visited countries continue to be on the European continent.
International tourism receipts
International tourist receipts were USD 96.7 billion in 2007, up from USD 85.7 billion in 2006. When the export value of international passenger travel receipts is accounted for, total receipts in 2007 reached a record of USD 1.02 trillion or 3 billion a day. The World Tourism Organization reports the following countries as the top ten tourism earners for the year 2007. It is noticeable that most of them are on the European continent, but the United States continues to be the top earner.
International tourism top spenders
The World Tourism Organization reports the following countries as the top ten biggest spenders on international tourism for the year 2007. For the fifth year in a row, German tourists continue as the top spenders. A study by Dresdner Bank forecasts that for 2008, Germans and Europeans, in general, will continue to be the top spenders, because of the strength of the Euro against the United States dollar, with strong demand for the U.S. in favor of other destinations.
Most visited attractions
Forbes Traveler released a ranking of the world's 50 most visited tourist attractions in 2007, including both international and domestic tourists. The following are the Top 10 attractions, followed by some other famous sites included within the list of the 50 most visited: It is noticeable that six out of the top ten are in North America.
Most visited attractions by domestic and international tourists in 2007
Top 10 ranking tourist attractions
World's ranking Tourist attraction Location Country Number of
visitors(millions)
1 Times Square
New York City
United States

2 National Mall and Memorial Parks
Washington, D.C.
United States

3 Magic Kingdom
Lake Buena Vista, Orlando
United States

4 Trafalgar Square
London
United Kingdom

5 Disneyland
Anaheim, California
United States

6 Niagara Falls
Ontario & New York
Canada & United States

7 Fisherman's Wharf & Golden Gate
San Francisco, California
United States

8 Tokyo Disneyland & Tokyo DisneySea
Urayasu
Japan

9 Notre Dame de Paris
Paris
France

10 Disneyland Paris
Paris
France

Other selected famous destinations

Great Wall of China
Badaling
China

Louvre
Paris
France

Eiffel Tower
Paris
France

Hong Kong Disneyland
Hong Kong
China

Universal Studios
Los Angeles
United States

Grand Canyon
Arizona
United States

Statue of Liberty
New York City
United States

Vatican City
Vatican City
Vatican City

Sydney Opera House
Sydney
Australia

The Colosseum
Rome
Italy

Empire State Building
New York City
United States

London Eye
London
United Kingdom

Giza Pyramids
Cairo
Egypt

Taj Mahal
Agra
India








Most visited cities
Euro monitor released a ranking of the world's 150 most visited cities by international tourists in 2007.

However, other sources report Paris as the most visited city in the world with 30 million visitors.
The Great Bath at the Roman Baths in Bath, Somerset, United Kingdom one of the world's first health tourism sites.
Wealthy people have always traveled to distant parts of the world, to see great buildings, works of art, learn new languages, experience new cultures and to taste different cuisines. Long ago, at the time of the Roman Republic, places such as Baiae, were popular coastal resorts for the rich. The word tourism was used by 1811 and tourist by 1840. In 1936, the League of Nations defined foreign tourist as "someone travelling abroad for at least twenty-four hours". Its successor, the United Nations, amended this definition in 1945, by including a maximum stay of six months.
Leisure travel
Leisure travel was associated with the Industrial Revolution in the United Kingdom – the first European country to promote leisure time to the increasing industrial population. Initially, this applied to the owners of the machinery of production, the economic oligarchy, the factory owners and the traders. These comprised the new middle class. Cox & Kings was the first official travel company to be formed in 1758.
The British origin of this new industry is reflected in many place names. In Nice, France, one of the first and best-established holiday resorts on the French Riviera, the long esplanade along the seafront is known to this day as the Promenade des Anglais; in many other historic resorts in continental Europe, old, well-established palace hotels have names like the Hotel Bristol, the Hotel Carlton or the Hotel Majestic – reflecting the dominance of English customers.
Many leisure-oriented tourists travel to the tropics, both in the summer and winter. Places often visited are: Cuba, the Dominican Republic, Thailand, North Queensland in Australia and Florida in the United States.
Winter tourism
Major ski resorts are located in the various European countries (e.g. Austria, Bulgaria, Czech Republic, France, Germany, Italy, Norway, Poland, Slovakia, Spain, Switzerland), Canada, the United States, Australia, New Zealand, Japan, Korea, Chile and Argentina.
Mass tourism
Mass tourism could only have developed with the improvements in technology, allowing the transport of large numbers of people in a short space of time to places of leisure interest, so that greater numbers of people began to enjoy the benefits of leisure time.
In the United States, the first great seaside resort, in the European style, was Atlantic City, New Jersey and Long Island, New York.
In continental Europe, early resorts included: Ostend, popularized by the people of Brussels; Boulogne-sur-Mer (Pas-de-Calais) and Deauville (Calvados) for the Parisians; and Heiligendamm, founded in 1797, as the first seaside resort at the Baltic Sea.
Adjectival tourisms
Adjectival tourism refers to the numerous niche or specialty travel forms of tourism that have emerged over the years, each with its own adjective. Many of these have come into common use by the tourism industry and academics. Others are emerging concepts that may or may not gain popular usage. Examples of the more common niche tourism markets include:
1. Culinary tourism
2. Dark tourism
3. Disaster tourism
4. Ecotourism
5. Heritage tourism
6. LGBT tourism
7. Medical tourism
8. Nautical tourism
9. Space tourism
10. War tourism
11. Cultural tourism
12. Wilderness tourism





Market and developments


There has been an up market trend in the tourism over the last few decades, especially in Europe, where international travel for short breaks is common Tourists have higher levels of disposable income and greater leisure time and they are also better-educated and have more sophisticated tastes. There is now a demand for a better quality products, which has resulted in a fragmenting of the mass market for beach vacations; people want more specialized versions, such as Club 18-30, quieter resorts, family-oriented holidays or niche market-targeted destination hotels.
The developments in technology and transport infrastructure, such as jumbo jets, low-cost airlines and more accessible airports have made many types of tourism more affordable. WHO estimates that up to 500,000 people are on planes at any time.[22] There have also been changes in lifestyle, such as retiree-age people who sustain year round tourism. This is facilitated by internet sales of tourism products. Some sites have now started to offer dynamic packaging, in which an inclusive price is quoted for a tailor-made package requested by the customer upon impulse.
There have been a few setbacks in tourism, such as the September 11 attacks and terrorist threats to tourist destinations, such as in Bali and several European cities. Also, on December 26, 2004, a tsunami, caused by the 2004 Indian Ocean earthquake, hit the Asian countries on the Indian Ocean, including the Maldives. Thousands of lives were lost and many tourists died. This, together with the vast clean-up operation in place, has stopped or severely hampered tourism to the area.
The terms tourism and travel are sometimes used interchangeably. In this context, travel has a similar definition to tourism, but implies a more purposeful journey. The terms tourism and tourist are sometimes used pejoratively, to imply a shallow interest in the cultures or locations visited by tourists.
Sustainable tourism
"Sustainable tourism is envisaged as leading to management of all resources in such a way that economic, social and aesthetic needs can be fulfilled while maintaining cultural integrity, essential ecological processes, biological diversity and life support systems." (World Tourism Organization)
Sustainable development implies "meeting the needs of the present without compromising the ability of future generations to meet their own needs" (World Commission on Environment and Development, 1987)
Eco-tourism
Ecotourism (also known as ecological tourism) is travel to fragile, pristine, and usually protected areas that strives to be low impact and (often) small scale. It helps educate the traveler; provides funds for conservation; directly benefits the economic development and political empowerment of local communities; and fosters respect for different cultures and for human rights. he concept of ecotourism is widely misunderstood and in practice is often used as a marketing tool to promote tourism, which is related to nature. This is an especially frequent malpractice in the realm of Jungle tourism. Critics claim that these green washing practices, carried out in the name of ecotourism, often consist of placing a hotel in a splendid landscape, to the detriment of the ecosystem. According to them, ecotourism must above all sensitize people to the beauty and the fragility of nature.
Medical tourism
When there is a significant price difference between countries for a given medical procedure, particularly in Southeast Asia, India, Eastern Europe and where there are different regulatory regimes, in relation to particular medical procedures (e.g. dentistry), travelling to take advantage of the price or regulatory differences is often referred to as "medical tourism".
Educational tourism
Educational tourism developed, because of the growing popularity of teaching and learning of knowledge and the enhancing of technical competency outside of the classroom environment. In educational tourism, the main focus of the tour or leisure activity includes visiting another country to learn about the culture, such as in Student Exchange Programs and Study Tours, or to work and apply skills learned inside the classroom in a different environment, such as in the International Practicum Training Program.

Other developments
Creative tourism
Creative tourism has existed as a form of cultural tourism, since the early beginnings of tourism itself. Its European roots date back to the time of the Grand Tour, which saw the sons of aristocratic families traveling for the purpose of mostly interactive, educational experiences. More recently, creative tourism has been given its own name by Crispin Raymond and Greg Richards, who as members of the Association for Tourism and Leisure Education (ATLAS), have directed a number of projects for the European Commission, including cultural and crafts tourism, known as sustainable tourism. They have defined "creative tourism" as tourism related to the active participation of travelers in the culture of the host community, through interactive workshops and informal learning experiences. Meanwhile, the concept of creative tourism has been picked up by high-profile organizations such as UNESCO, who through the Creative Cities Network, have endorsed creative tourism as an engaged, authentic experience that promotes an active understanding of the specific cultural features of a place.
More recently, creative tourism has gained popularity as a form of cultural tourism, drawing on active participation by travelers in the culture of the host communities they visit. Several countries offer examples of this type of tourism development, including the United Kingdom, the Bahamas, Jamaica, Spain, Italy and New Zealand.
Dark tourism
One emerging area of special interest tourism has been identified by Lennon and Foley (2000) as "dark" tourism. This type of tourism involves visits to "dark" sites, such as battlegrounds, scenes of horrific crimes or acts of genocide, for example: concentration camps. Dark tourism poses severe ethical and moral dilemmas: should these sites be available for visitation and, if so, what should the nature of the publicity involved be. Dark tourism remains a small niche market, driven by varied motivations, such as mourning, remembrance, macabre curiosity or even entertainment. Its early origins are rooted in fairgrounds and medieval fairs.



Growth

The World Tourism Organization (UNWTO) forecasts that international tourism will continue growing at the average annual rate of 4 %. By 2020 Europe will remain the most popular destination, but its share will drop from 60% in 1995 to 46%. Long-haul will grow slightly faster than intraregional travel and by 2020 its share will increase from 18% in 1995 to 24%. With the advent of e-commerce, tourism products have become one of the most traded items on the internet. Tourism products and services have been made available through intermediaries, although tourism providers (hotels, airlines, etc.) can sell their services directly. This has put pressure on intermediaries from both on-line and traditional shops.
It has been suggested there is a strong correlation between Tourism expenditure per capita and the degree to which countries play in the global context. Not only as a result of the important economic contribution of the tourism industry, but also as an indicator of the degree of confidence with which global citizens leverage the resources of the globe for the benefit of their local economies. This is why any projections of growth in tourism may serve as an indication of the relative influence that each country will exercise in the future.
Space tourism is expected to "take off" in the first quarter of the 21st century, although compared with traditional destinations the number of tourists in orbit will remain low until technologies such as a space elevator make space travel cheap. Technological improvement is likely to make possible air-ship hotels, based either on solar-powered airplanes or large dirigibles. Underwater hotels, such as Hydropolis, expected to open in Dubai in 2009, will be built. On the ocean, tourists will be welcomed by ever larger cruise ships and perhaps floating cities.
Latest trends
As a result of the economic crisis of 2008, international arrivals suffered a strong slowdown beginning in June 2008. Growth from 2007 to 2008 was only 3.7% during the first eight months of 2008. The Asian and Pacific markets were affected and Europe stagnated during the boreal summer months, while the Americas performed better, reducing their expansion rate but keeping a 6% growth from January to August 2008. Only the Middle East continued its rapid growth during the same period, reaching a 17% growth as compared to the same period in 2007. This slowdown on international tourism demand was also reflected in the air transport industry, with a negative growth in September 2008 and a 3.3% growth in passenger traffic through September. The hotel industry also reports a slowdown, as room occupancy continues to decline. As the global economic situation deteriorated dramatically during September and October as a result of the global financial crisis, growth of international tourism is expected to slow even further for the remaining of 2008, and this slowdown in demand growth is forecasted to continue into 2009 as recession has already hit most of the top spender countries, with long-haul travel expected to be the most affected by the economic crisis. However, some travel destinations have experienced growth during hard economic times, drawing on low costs of living, accessibility, and friendly immigration laws permitting tourists to stay for extended periods of time. Recession tourism, a phrase coined by Matt Landau in his research about Panama, has evolved as an alternative escape option for nervous crisis-goers in 2009.
Negative impacts
Tourism is the issue that nearly every city faces. It is worldwide and a threat to beaches, famous landmarks,holy areas and also resorts. Attracting a high volume of tourists can have negative impacts, such as the impact of 33 million tourists a year on the city of New York, or the potential to impact fragile environments negatively, or the impact of the December 26, 2004 tsunami on the tourists themselves. The environment can be affected negatively by cruise ship pollution in many ways, including ballast water discharge, and by pollution from aircraft
Travel and Tourism one of the world's largest foreign exchange earner among industries, provides employment directly to millions of people worldwide and indirectly through many associated service industries. A very wide industry, it includes Government tourism departments, Immigration and customs services, travel agencies, airlines, tour operators, hotels etc and many associated service industries such as airline catering or laundry services, Guides, Interpreters, Tourism promotion and sales etc. Travel and Tourism enterprises include major internationals with a workforce of thousands, to the small private travel agent with a handful of employees.

Work in the travel and tourism industry is essentially concerned with providing services for people who are away from home, on business or holiday. Travel can be leisure travel involving package tours, pilgrim travel, and adventure travel etc or purely business. Work at every functional level in the industry involves dealing directly with people. Travel agents assess the needs of tourists and businessmen and help them make the best possible travel arrangements from the many travel options available. Also, many major cruise lines, resorts, and specialty travel groups use travel agents to promote travel packages to the millions of people who travel every year.
Travel company personnel must be up-to-date on current rules and regulations and documentation required, in areas like cargo, ticketing and passports, visas etc. so as to correctly advise their clients, and to take care of the paperwork when necessary. Besides this, all tourism staff in marketing, counter sales, or guide services, should be knowledgeable about the places their clients visit, in terms of general background, how to get there connections by air, rail and road and the facilities available.
In India, Travel and tourism, as an industry, has been somewhat slower to take off than in many other places. However, with increasing worldwide interest in travel, and with the Government's encouragement of its activities, it is undergoing massive expansion and improvement. This forecasts a bright future for all those who choose to make a career of travel and tourism. Young people with drive and a capacity for hard work can rise to top positions very quickly in travel and tourism or even head their own agencies. A job in the industry gives good returns as well as perks including opportunity to see many locales at low prices.
Eligibility: The eligibility criteria for admission to Travel and Tourism courses at the undergraduate level is, higher secondary examination pass.
Job Prospectus: Job prospectus both in public and private sectors, are bright. However, the best prospectus for qualified tourism professionals are in the private sector with travel agencies, tour operators, airlines, hotels, transport and cargo companies etc
Remuneration: Jobs in the travel and tourism industry offer good remuneration and perquisites, which include free travel for employees and their families. Salaries can vary somewhat within the industry and are higher in foreign airlines and agencies